Customer Service Team
Laura Dickey
Training Manager
Laura Dickey has been a Field Applications Scientist at PathogenDx for over a year. With a background in molecular biology, she is an experienced scientist with a focus in molecular and microbiology techniques. Most of her training comes from working with plant viruses at Ball Horticultural Company and the Extension Plant Pathology Lab at The University of Arizona. She is skilled in PCR, ELISA-based arrays, plating and fungal/bacterial identification and lean-flow following GDP/GLP practices.
Matthew McBride
Customer Service and Quality Control Lead
Matthew McBride is the Customer Service and Quality Control Lead. Matt is an experienced research scientist with a demonstrated history of utilizing multiple wet lab techniques. He is skilled in assaying analytes via protein quantification and ELISA-based arrays, PCR, data analysis, and implementing GDP/GLP practices. Matthew primarily assists in the Quality Control of all assay components, to ensure that slides, plates and reagents are functioning properly and processing Preventative Environmental Monitoring samples.
Maggie Thomas
Field Applications Scientist
Maggie Thomas is a skilled research scientist with a 4-year background in biochemistry and molecular techniques. Maggie has utilized PCR-based assays for diagnostic testing of plant and human specimens. At PathogenDx, Maggie is a Field Application Scientist, working closely with customers to ensure PDx equipment and protocols are correctly installed and implemented. When not actively training, Maggie is based in Louisville, KY and assists the customer support and R&D teams.
